Why Credit Unions Should Be Terrified!

Why Credit Unions Should Be Terrified

New Research Results and Why Credit Union PERSONAs should be Terrified! Last article, we highlighted our new research on the Financial Industry.  In it, we demonstrated how having a great NPS is NOT an indicator for future growth…. Read More

Top Financial Industry Performers Win with Intelligence

Customer Centricity

The onslaught of fintech on traditional financial institutions (FIs) continues at a dizzying rate.  In Q1 of 2017 alone, $2.7B was invested in 226 deals.  Those fintech firms creating significant disruption in the financial sector have built their… Read More

The Challenge Of Keeping Up With Member Expectations

Challenge Of Keeping Up With Credit Union Member Expectations

Consumers today know what they want. They do the research, shop around, and put due diligence into every decision they make. When it comes to their money, most consumers these days have a solid understanding in terms of… Read More

Growth Is Costing Small Credit Unions A Marketing Fortune

Growth Is Costing Small Credit Unions A Marketing Fortune

The year 2014 was historic for membership growth. For the first time in the history of the movement, credit unions surpassed the 100 million mark in total membership. From a macroscopic perspective, our industry is on a roll…. Read More

Gaining Competitive Advantage Through Mergers & Acquisitions

Gaining Competitive Advantage Through Mergers & Acquisitions

In the business world, mergers and acquisitions are often something feared by the masses. Credit unions, however, operate under a different umbrella where these activities should be seen as advantageous rather than detrimental. As a leader in your… Read More

3 Ways a Merger Can Help Your Credit Union Capture More Business

3 Ways a Merger Can Help Your Credit Union Capture More Business

An economic research by the Federal Reserve Bank of San Francisco published in September, 2011 shows that in 1969, when there were 23,866 credit unions in the U.S.A., these unions’ assets totaled $16 billion. This was equivalent to… Read More

Branches aren’t dead yet, invigorate your growth with mergers

Credit union branches and mergers

Chances are growth strategies will once again be the central topic of discussion at your strategic planning session this autumn. You’ve heard the prediction “branches are dead”. Stats show markets are over-branched. Banks are closing branches at a… Read More